Privacy Policy
teKnoculture | Last updated: May 2026
teKnoculture (“we,” “us,” or “our”) operates a managed social media content service and the sm_post web application. This Privacy Policy explains how we collect, use, and protect your information.
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Information We Collect
Account information: When you create an account, we collect your name, email address, and password (stored securely via Supabase Auth).
Profile and content data: We collect brand profile details, audience information, and social media content you generate or save within the app.
Usage data: We log usage events including content generation activity, feature usage, and associated costs. This is used for billing and service improvement.
Payment information: Billing is handled by Stripe. We do not store your credit card number. Stripe’s privacy policy governs payment data.
Mobile phone number: If you provide a phone number for SMS notifications, it is used solely for that purpose and is never sold or shared with third parties.
Social media account identifiers: If you connect social media accounts through our platform, we store the account identifiers necessary to post on your behalf. We do not store your social media passwords.
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How We Use Your Information
– To provide and operate the service
– To generate, schedule, and publish social media content on your behalf
– To process payments and manage your subscription
– To send transactional and service-related SMS messages (only if you have opted in)
– To monitor system health and prevent abuse
– To respond to support requests
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SMS Communications
If you opt in to receive SMS messages from teKnoculture:
– Your mobile number will not be sold, shared, or disclosed to any third party for marketing purposes
– Messages are sent only for the purpose you consented to (service alerts, updates, or notifications)
– Message frequency varies; typically fewer than 10 messages per month
– Message and data rates may apply
– You may opt out at any time by replying STOP to any message
– Reply HELP for assistance
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Third-Party Services
We use the following third-party services to operate the platform:
– Supabase — database and authentication
– Stripe — payment processing
– Twilio — SMS delivery
– Blotato — social media account connectivity and publishing
– n8n — workflow automation
– Vercel — application hosting
Each provider operates under its own privacy policy. We share only the data necessary for each service to function.
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Data Retention
We retain your account and content data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
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Security
We implement industry-standard security practices including encrypted connections (HTTPS), row-level security on our database, and restricted access to sensitive credentials. No method of transmission over the internet is 100% secure.
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Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below.
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Contact
teKnoculture
[email protected]
teknoculture.com